Privacy Policy

1. Terms of Service

Welcome to the CordeValle Winery website (the “Website”), operated by CordeValle Winery LLC (“CordeValle Winery,” “we,” “us,” or “our”). By accessing or using the Website, purchasing products, joining our Wine Club, making reservations, purchasing event tickets, or otherwise interacting with us, you agree to these Terms of Service. Please read them carefully.

Use of Website

You may use the Website for lawful purposes only. You agree not to use the Website in any way that violates applicable laws or regulations, infringes upon the rights of others, or interferes with the Website’s functionality or security.

Age Requirement

Alcohol may only be purchased by individuals who are at least 21 years of age. By placing an order, you represent and warrant that you meet all applicable legal purchase and delivery age requirements.

Age restrictions may also apply to tastings, events, and access to designated areas of the winery.

Account Registration

Certain features, including online purchases and Wine Club memberships, may require creating an account. You agree to provide accurate information and maintain the confidentiality of your login credentials.

Orders & Availability

Wine selections, vintage years, inventory, pricing, tasting experiences, event tickets, and promotions are subject to availability and may change without notice.

CordeValle Winery reserves the right to refuse or cancel orders, reservations, or transactions as permitted by applicable law. Any applicable refunds will be processed in accordance with the relevant purchase or cancellation policy.

Reservations & Events

Tastings, winery experiences, weddings, concerts, and private events may be subject to separate booking agreements, deposits, cancellation provisions, age restrictions, and venue policies.

Specific terms provided at the time of reservation or purchase will apply to those experiences.

Taxes & Fees

Applicable state and local taxes, shipping charges, service fees, and other disclosed charges may be added to purchases or reservations as required by law.

Intellectual Property

All trademarks, service marks, photography, artwork, wine labels, logos, designs, and other content displayed on the Website are the property of CordeValle Winery or its respective licensors and may not be reproduced or reused without prior written consent.

Third-Party Services

We may use third-party providers for ecommerce, payment processing, reservations, fulfillment, analytics, advertising, and other business operations.

Third-party services may be governed by their own terms and privacy policies.

Disclaimer

The Website and its content are provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied, to the extent permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, CordeValle Winery shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Website, its services, or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Changes to Terms

CordeValle Winery may update these Terms periodically. Updates will be posted on the Website, with additional notice where required by law. Continued use of the Website following the effective date constitutes acceptance of the updated Terms.

2. Privacy Policy

This Privacy Policy explains how CordeValle Winery collects, uses, shares, and protects personal information when individuals visit our Website, purchase wine, join our Wine Club, reserve tastings, inquire about weddings or private events, or otherwise engage with our business.

Information We Collect

We may collect the following categories of information:

  • Contact information, including name, email address, telephone number, and billing or shipping address.
  • Account credentials associated with purchases or Wine Club membership.
  • Transaction details, including order history, payment information processed through authorized providers, and membership activity.
  • Age-verification information necessary for alcohol compliance.
  • Reservation and event inquiry information, including event preferences and requested dates.
  • Device, browser, and browsing information collected through cookies, pixels, and analytics technologies.
  • Marketing preferences, communication history, and interactions with promotional materials.

How We Use Information

We may use personal information to:

  • Process purchases, payments, and shipments.
  • Administer Wine Club memberships and associated benefits.
  • Manage tasting reservations, event bookings, and private event inquiries.
  • Provide customer service and respond to requests.
  • Verify eligibility and comply with alcohol-related regulations.
  • Improve our Website, products, and guest experiences.
  • Send marketing communications where permitted, with applicable unsubscribe or opt-out options.
  • Measure Website performance and advertising effectiveness.
  • Maintain security, prevent fraud, and satisfy applicable legal obligations.

Sharing of Information

We may disclose personal information to service providers and business partners supporting our operations, including:

  • Wine fulfillment and shipping providers.
  • Payment processors.
  • Ecommerce and Wine Club management platforms.
  • Reservation and event-management systems.
  • Marketing, advertising, and analytics providers.
  • Technology and Website service providers.
  • Regulatory authorities when legally required.

We do not sell personal information for monetary consideration. Certain advertising, analytics, or data-sharing activities may nevertheless qualify as a “sale” or “sharing” under applicable privacy laws and will be disclosed and managed as required.

Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have rights to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Opt out of certain marketing communications.
  • Opt out of the sale or sharing of personal information, where applicable.
  • Request restrictions on certain processing activities.
  • Request a portable copy of eligible information.
  • Exercise applicable rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other relevant privacy laws.

To submit a privacy-related request, contact:

admin@cordevallewinery.com

CordeValle Winery
1 Hummingbird Lane
San Martin, CA 95046

Data Retention

We retain personal information for as long as reasonably necessary to provide services, administer transactions and memberships, meet legal obligations, resolve disputes, and support legitimate business operations.

Retention periods may vary depending on the type of information and applicable requirements.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on the Website, and additional notice will be provided where required by law.

3. Cookie Policy

CordeValle Winery uses cookies, pixels, and similar technologies to support Website functionality, understand visitor behavior, improve user experience, and measure marketing performance.

Types of Cookies

  • Essential Cookies: Support core Website functionality, including account access, shopping carts, checkout, and security.
  • Analytics Cookies: Help us evaluate Website traffic, engagement, and performance through analytics platforms.
  • Advertising Cookies: May support campaign measurement, audience development, and remarketing through approved advertising platforms.
  • Preference Cookies: Remember certain Website settings and user preferences.

Managing Cookies

Visitors may manage cookies through browser settings and, where available, the Website’s cookie preference management tools.

Where required by applicable law, CordeValle Winery will obtain consent before activating nonessential tracking technologies.

Disabling certain cookies may affect Website functionality.

Third-Party Tracking

Third-party analytics and advertising providers may collect information through technologies deployed on the Website, subject to applicable privacy requirements and the providers’ respective policies.

4. Age Verification & Alcohol Compliance Notice

CordeValle Winery produces and sells alcoholic beverages and operates in accordance with applicable federal, state, and local alcohol laws.

By purchasing alcoholic beverages, you represent and warrant that:

  • You are at least 21 years of age.
  • Any recipient of alcoholic beverages is at least 21 years of age.
  • You will provide accurate information necessary for age verification.
  • You understand that valid government-issued identification may be required at the time of purchase, pickup, delivery, or service.

Delivery Requirements

Alcohol shipments may require an adult signature upon delivery. Carriers may refuse delivery when age verification cannot be completed.

Shipping Restrictions

Wine shipments are subject to applicable state laws and licensing requirements. Products may be unavailable for shipment to certain destinations.

On-Site Consumption

Visitors attending wine tastings, concerts, and other winery experiences must comply with applicable alcohol-service regulations, age restrictions, and winery policies.

CordeValle Winery reserves the right to refuse alcohol service where required or permitted by law.

5. Wine Club Terms & Conditions

By enrolling in the CordeValle Winery Wine Club, members agree to the following Terms & Conditions, together with any additional terms disclosed during enrollment.

CordeValle Winery reserves the right to modify membership benefits, pricing, wine allocations, and program terms with advance notice as required by applicable law.

1) Eligibility and Member Account

  • Members must be at least 21 years of age.
  • Valid identification may be required when purchasing wine, receiving shipments, or redeeming applicable benefits.
  • Membership benefits are intended for personal use and may not be transferred or resold unless expressly permitted.
  • Members are responsible for maintaining accurate contact, billing, and shipping information.

2) Club Membership Options and Wine Releases

CordeValle Winery offers Wine Club membership options with wine allocations and benefits based on the selected membership.

Specific membership tiers, release quantities, shipment schedules, and pricing will be presented at enrollment.

CordeValle Winery may adjust release timing, wine selections, and inventory allocations due to product availability, vintage variations, or operational requirements.

3) Wine Preferences and Customization

Where permitted by the selected membership, members may be able to specify wine preferences or customize their allocations.

Preference deadlines and customization options will be communicated prior to applicable releases.

  • Requests submitted after designated deadlines may not be accommodated.
  • Wine selections are subject to availability.
  • Special releases, limited-production wines, and additional purchases may be offered separately.

4) Billing, Pricing, and Discounts

  • Members authorize applicable charges to the payment method provided at enrollment, in accordance with the disclosed membership billing schedule.
  • Membership discounts apply to eligible purchases and may not be combined with other promotions unless expressly stated.
  • Applicable taxes and shipping charges are additional unless otherwise disclosed.
  • Changes to pricing or recurring charges will be communicated in accordance with applicable law and membership terms.

5) Membership Commitment and Cancellation

Membership commitments, minimum purchase requirements, cancellation deadlines, and any applicable pause or skip options will be disclosed at enrollment.

To avoid charges for an upcoming release, members must submit cancellation or modification requests before the applicable billing deadline.

Requests received after a release has been billed may take effect with the next eligible release, subject to applicable law and the disclosed membership terms.

CordeValle Winery may suspend or terminate membership for fraud, misuse of benefits, violations of winery policies, or other lawful reasons.

6) Shipping and Pickup

Members may select available fulfillment options based on their membership and delivery eligibility.

Wine shipments are subject to applicable alcohol regulations, geographic restrictions, and carrier requirements.

6a) Shipped Members

  • Members must provide an accurate, legally eligible shipping address.
  • An adult aged 21 or older must be available to receive shipments when required.
  • Additional shipping charges may apply to returned, redirected, or undeliverable orders in accordance with the disclosed shipping terms.
  • Weather conditions or carrier restrictions may affect delivery schedules.

6b) Pickup Members

Members selecting winery pickup are responsible for collecting their wine within the designated pickup period communicated for each release.

Unclaimed allocations may be subject to additional handling, storage, or shipping arrangements, consistent with applicable law and published membership terms.

7) Wine Tasting Benefits

Complimentary or discounted tastings may be included with eligible Wine Club memberships.

Benefits may vary according to membership level, guest count, visit frequency, availability, and winery operating schedules.

Members may be required to present identification or membership verification when redeeming benefits.

Reservations, blackout dates, and capacity limitations may apply.

8) Events and Exclusive Allocations

Wine Club members may receive preferred access, invitations, special pricing, or advance purchase opportunities for selected winery experiences, concerts, and events.

Specific benefits are subject to availability and may vary by membership tier or event.

Limited-production wines and special allocations may also be subject to inventory limitations.

9) Member Conduct and Benefit Use

Members are expected to comply with winery policies and conduct themselves respectfully during visits and events.

Membership benefits may not be resold or used for unauthorized commercial purposes.

CordeValle Winery reserves the right to refuse service or terminate membership for abusive behavior, fraudulent activity, or repeated violations of applicable policies, to the extent permitted by law.

10) Governing Law

These Terms are governed by the laws of the State of California. Any applicable dispute venue will be determined in accordance with governing law and enforceable contractual provisions.

6. Shipping Policy

CordeValle Winery ships wine to eligible destinations in accordance with applicable federal and state alcohol regulations.

Orders may be fulfilled through approved shipping carriers and authorized fulfillment providers.

Processing Timelines

Orders are generally processed according to product availability and fulfillment schedules. Processing times may vary due to holidays, weather conditions, inventory, or shipping restrictions.

Adult Signature

Wine shipments require age verification and an adult signature upon delivery where required by law.

Carriers may not leave alcoholic beverages unattended.

Shipping Fees

Shipping rates are calculated based on the delivery destination, shipping method, carrier, and order size. Applicable charges will be disclosed before purchase completion.

Weather Conditions

Extreme heat, cold, or other adverse weather conditions may delay shipment to protect wine quality.

When applicable, customers may be offered alternative shipping arrangements. Any additional charges or risk acknowledgment will be disclosed before shipment.

Delivery Restrictions

CordeValle Winery reserves the right to decline shipments to destinations where alcohol delivery is restricted or prohibited.

Customers are responsible for providing accurate delivery information and ensuring that eligible recipients are available to accept shipments.

7. Return & Refund Policy

CordeValle Winery is committed to providing quality wines and customer service.

Defective or Damaged Wine

If wine arrives damaged, defective, or otherwise unsuitable for consumption, customers should contact CordeValle Winery promptly with their order information and a description of the issue.

Depending on the circumstances and applicable law, CordeValle Winery may offer a replacement, store credit, refund, or other appropriate resolution.

Incorrect Shipments

If an incorrect product is delivered, customers should notify CordeValle Winery so the order can be reviewed and corrected at no additional cost, where appropriate.

Returns

Returns of alcoholic beverages are subject to applicable laws and restrictions. Opened wine or products returned solely because of personal taste preferences may not be eligible for return or refund, except where required by law.

Event Tickets and Reservations

Cancellation, exchange, and refund terms for concerts, wine tastings, and other ticketed experiences will be disclosed during booking or purchase.

Private events and weddings may be subject to separate contractual agreements.

Contact

For assistance with orders or returns, contact:

admin@cordevallewinery.com
(408) 686-1050

8. Accessibility Statement

CordeValle Winery is committed to providing an accessible digital experience for visitors of all abilities.

We strive to improve the usability and accessibility of our Website in alignment with recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG).

Accessibility is an ongoing effort, and we welcome feedback regarding barriers that may affect access to Website content or functionality.

If you experience difficulty accessing any part of our Website or need assistance obtaining information, please contact:

admin@cordevallewinery.com
(408) 686-1050

We will make reasonable efforts to provide assistance and address accessibility concerns promptly.

9. Sustainability & Environmental Statement

CordeValle Winery recognizes the importance of responsible vineyard management, environmental stewardship, and sustainable winemaking practices.

Our approach reflects an ongoing commitment to protecting the land, supporting vineyard health, and producing quality wines with consideration for the surrounding environment.

Areas of focus may include:

  • Responsible water use and conservation.
  • Soil health and vineyard management.
  • Thoughtful agricultural and pest-management practices.
  • Resource efficiency in winery operations.
  • Environmental awareness and responsible land stewardship.

Specific sustainability programs, certifications, and environmental initiatives will be communicated when applicable and independently verified.

Our practices and goals may evolve as new opportunities, technologies, and industry standards emerge.

10. Gift Card / e-Gift Card Terms

Gift cards or electronic gift cards issued by CordeValle Winery, where offered, are subject to the following terms:

  • Gift cards may be redeemed for eligible winery products, merchandise, or experiences as specified at purchase.
  • Gift cards are not redeemable for cash except where required by applicable law.
  • Redemption may be subject to age-verification and alcohol-purchase requirements.
  • Lost or stolen gift cards may be replaced only where permitted and with adequate proof of purchase or ownership.
  • Gift cards will not expire or incur prohibited fees, consistent with applicable California law.
  • Promotional certificates or complimentary vouchers may be subject to additional disclosed terms, to the extent permitted by law.

Gift cards issued by CordeValle Winery are redeemable only with the issuing business and participating locations expressly identified in the gift card terms.

11. Sweepstakes / Promotions Terms

CordeValle Winery may occasionally offer sweepstakes, contests, giveaways, or promotional opportunities.

Each promotion may be governed by separate official rules addressing:

  • Participant eligibility.
  • Minimum age requirements.
  • Entry methods and deadlines.
  • Prize descriptions and values.
  • Winner selection and notification.
  • Applicable taxes and reporting obligations.
  • Publicity permissions.
  • Geographic restrictions.
  • Additional participation requirements.

No purchase is necessary to enter or win a sweepstakes unless an exception is expressly permitted by applicable law.

Promotions involving alcoholic beverages are subject to applicable federal and state alcohol marketing regulations.

Void where prohibited.

Official rules for individual promotions will be made available at the time of the promotion.

12. Press & Media Usage Guidelines

CordeValle Winery welcomes appropriate media coverage and editorial interest in our wines, vineyard, tasting experiences, weddings, events, and winery operations.

All winery trademarks, logos, photographs, wine labels, artwork, and other branded materials are protected intellectual property.

Use of Brand Assets

Images, videos, logos, and other brand assets may not be reproduced, altered, distributed, or used commercially without prior written permission from CordeValle Winery or the appropriate rights holder.

Media Requests

Members of the media, photographers, content creators, trade partners, and other organizations may request authorization to use approved assets or arrange coverage of winery activities.

Permission may be subject to usage limitations, credit requirements, and separate agreements.

Contact

For media inquiries and asset requests:

admin@cordevallewinery.com

13. Intellectual Property Notice

All trademarks, service marks, copyrights, photographs, wine label designs, packaging, illustrations, written content, videos, and other materials associated with CordeValle Winery are the property of CordeValle Winery or their respective owners and licensors.

Unauthorized reproduction, modification, distribution, publication, commercial exploitation, or misrepresentation of these materials is prohibited.

Nothing on the Website grants any license or right to use protected intellectual property without prior written authorization, except as expressly permitted by applicable law.

Requests for usage permissions may be directed to:

admin@cordevallewinery.com

14. GDPR Addendum for EU/UK Visitors

Visitors located in the European Union or United Kingdom may be entitled to additional privacy rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR, where those laws apply to CordeValle Winery’s processing activities.

Individual Rights

Where applicable, individuals may have rights to:

  • Access personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible information.
  • Obtain copies of information in a portable format.
  • Restrict certain processing activities.
  • Object to certain uses of personal information.
  • Withdraw consent where processing relies on consent.

Legal Bases for Processing

Where required by applicable law, CordeValle Winery may process personal information based on:

  • Contractual necessity.
  • Compliance with legal obligations.
  • Legitimate interests, where appropriate.
  • Consent.
  • Other lawful grounds recognized under applicable data protection laws.

International Data Transfers

Personal information may be processed or stored in the United States or other jurisdictions.

Where applicable, international data transfers will be managed using legally recognized safeguards or transfer mechanisms.

Exercising Privacy Rights

To submit a privacy request or inquire about personal data processing, contact:

admin@cordevallewinery.com

CordeValle Winery
1 Hummingbird Lane
San Martin, CA 95046
United States